Website Compliance Policies

Website Compliance Policies
abanginsuran.com

  1. Refund & Service Policy
    abanginsuran.com provides insurance consultation, application assistance, and policy management
    services.
    All payments made are service and consultation fees. Payments are non-refundable once services
    have commenced.
    Refund requests for duplicate or incorrect payments must be made within 3 working days.
    Approved refunds will be processed within 7–14 working days.
  2. Cancellation Policy
    Customers may cancel services before processing begins. Once processing has started,
    cancellations are not eligible for refunds.
    Cancellations must be submitted in writing via WhatsApp or email.
  3. Delivery Policy
    abanginsuran.com does not deliver physical products.
    All services are digital and delivered via WhatsApp, email, or phone call.
  4. Contact Us
    Business Name: abanginsuran.com
    Phone / WhatsApp: 013-3808048
    Email: abanginsuran@gmail.com
    Website: https://abanginsuran.com
    Business Hours: Monday – Friday, 9.00 AM – 6.00 PM
  5. Privacy Policy
    We are committed to protecting customer privacy. Personal information collected is used strictly for
    service and consultation purposes.
    We do not sell or share customer data without consent unless required by law.
  6. Terms & Conditions
    By using this website, users agree that all information provided is accurate.
    abanginsuran.com acts as a consultant/agent and is not the insurer.
    Policy approval is subject to insurance or takaful providers.
  7. Invalid Contact Information Disclaimer
    We are not responsible for service delays or failures due to incorrect or outdated contact
    information provided by customers.
  8. Governing Law
    All transactions and policies are governed by the laws of Malaysia.
    Any disputes shall be subject to the jurisdiction of Malaysian courts.
    Last Updated: January 2026